Custom Support Services
 

We have an existing team of support staff who monitor and support our internal applications and our other 3rd party services. If you have a requirement to support an application and require a highly qualified team to help then fill in the form on the right and one our Business Developement Managers will be in touch.

We can provide support at varying levels depending on your organisational needs, from complex technical 3rd level assistance to social media networks monitoring and response services.

We offer a :  

• wide range of technical capabilities supporting systems from solcial networking integration to automated high transaction eCommerce transation processing
• 'follow-the-sun' Australia/Asia timezone based staff
• 1st, 2nd or 3rd level support teams
• intelligent escalation approach
• business hours cover or extended hours as required
• Through a partnership with Corporate Interactive we can help support your applications and clients working as an extended part of your team.

We have our own monitoring systems linked to SMS gateways for immediate alerting but we're equally happy to use any existing systems as required.

Call us today to discuss how our custom support services can help your organisation. 1 300 662 553